Support

We're a small team. We read every email.

Email hello@lostspacesoftware.com. Tell us what you were doing, what you expected and what happened instead. A screenshot helps.

How do I join my roommates' household?

Ask whoever set it up to share the invite link from Manage household. Tap the link on your phone, sign in with your email, and pick the name you'll go by.

The invite link opens a web page instead of the app

Tap “Open in Grovvi” on that page. If you don't have the app yet, Grovvi is in a private beta on Android and iPhone: email us and we'll send you a link to install it.

I didn't get my sign-in code

Check your spam or promotions folder and make sure the email address is spelled right. Codes expire after a short time, so request a new one if it's been a while.

A balance looks wrong

Balances come from the bills marked paid and how each bill is split. Open the bill to check who paid it and who it's split between. If it still looks wrong, email us with the household name and the bill.

How do I delete my account?

Settings, then Account, then Delete account. The privacy policy explains what's deleted and what stays in the household with your name removed.

Does Grovvi work on iPhone?

Yes. The beta runs on Android and iPhone. On iPhone you install it through Apple’s TestFlight app; we’ll send you the link.